As a manager, sometimes you need to drop a lead a frontline user submits. This can be tough especially at the beginning of a new initiative when your team is excited about the campaign. The best way to handle this is to let them down politely and make sure they know What a good lead is. You can send them this help link.
As for dropping the lead:
1. Click on the "Drop Lead" button in your Sales Dashboard (This button is hidden under the More Options section)
2. Provide a valid reason for rejecting the lead.
3. Click on Reject.
See the GIF below for an animated walkthrough: